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Invoice2go Supplemental Privacy Notice for Residents of California

Effective Date: August 29, 2022

This Supplemental Privacy Notice (“California Supplement”) applies to you only if you are a natural person and a California resident (as defined under California law). This California Supplement is incorporated into and forms a part of the Invoice2go Privacy Notice

The California Consumer Privacy Act of 2018 (CCPA), as amended, requires Invoice2go to describe how we collect, process, and share your personal information. This California Supplement is designed to help you understand the categories of personal information that we collect about you, where we get that personal information, who we share it with, and the rights you have to know and control your personal information.

This California Supplement does not apply to any employees, owners, directors, officers, or contractors of Invoice2go or its affiliates. It also does not apply to personal information of actual and potential End Customers that we process on behalf of our Customers.

Categories of Personal Information We Collect, and How We Use and Share that Information

INVOICE2GO DOES NOT SELL YOUR PERSONAL INFORMATION.

During the past twelve (12) months, we have collected, used, and shared the following categories of personal information:

Category of personal informationCategory of sourceBusiness or commercial purposes for collectionCategories of third parties to which it was disclosed
Names, addresses, phone numbers, and email addresses and other identifiersYou or your agents
Your employer
Our service providers
Identity verification

Business ownership and/or authority verification 

Provide and improve the Services 

Communicate with You

Protect Your
Account
Prevent fraud or illegal
activity 

Conduct our marketing activities

Legal and compliance purposes

Everyday business purposes *
Parent companies, subsidiaries and affiliates, Payment Partners and related integration partners; our payment processors, business partners who offer a service jointly with us, and providers of services for identifying and serving targeted advertisements, content or service fulfillment, or analytic, archival, auditing, accounting, legal, business consulting, banking, payment, delivery, data processing, data analysis, research, investigation, website or other technology services. In addition, we disclosed this information to governmental entities and other third parties  where we had a good faith belief that disclosure of such information was reasonably necessary to: (i) satisfy any law, legal process or governmental request; (ii) enforce our Terms of Service, including investigation of potential violations thereof; or (iii) protect against fraud, imminent harm to the Service or the rights, property or safety of Invoice2go, our users or the public as required or permitted by law.
Records of your orders and other transactions with usOur service providers
Third parties
Protect Your Account

Prevent fraud or illegal activity 

Conduct our marketing activities

Legal and compliance purposes

Everyday business purposes *
Parent companies, subsidiaries and affiliates, Payment Partners and related integration partners; our payment processors, business partners who offer a service jointly with us, and providers of services for identifying and serving targeted advertisements, content or service fulfillment, or analytic, archival, auditing, accounting, legal, business consulting, banking, payment, delivery, data processing, data analysis, research, investigation, website or other technology services. In addition, we disclosed this information to governmental entities and other third parties  where we had a good faith belief that disclosure of such information was reasonably necessary to: (i) satisfy any law, legal process or governmental request; (ii) enforce our Terms of Service, including investigation of potential violations thereof; or (iii) protect against fraud, imminent harm to the Service or the rights, property or safety of Invoice2go, our users or the public as required or permitted by law.
Payment card number(s) and bank account information, including associated billing address(es) and expiration date(s)You or your agents
Your employer
Identity verification

Business ownership and/or authority
verification 

Everyday business purposes *
Parent companies, subsidiaries and affiliates, service providers and vendors, Payment Partners and related integration partners; and our payment processors.
Device identifiers and usage informationYou or your agents **
Your employer **

** information is automatically processed upon website visit or app usage
Identity verification

Protect
Your Account

Prevent fraud or illegal activity 

Conduct our marketing activities

Legal and compliance purposes

Everyday business purposes *
Parent companies, subsidiaries and affiliates, Payment Partners and related integration partners; our payment processors, business partners who offer a service jointly with us, and providers of services for identifying and serving targeted advertisements, content or service fulfillment, or analytic, archival, auditing, accounting, legal, business consulting, banking, payment, delivery, data processing, data analysis, research, investigation, website or other technology services. In addition, we disclosed this information to governmental entities and other third parties  where we had a good faith belief that disclosure of such information was reasonably necessary to: (i) satisfy any law, legal process or governmental request; (ii) enforce our Terms of Service, including investigation of potential violations thereof; or (iii) protect against fraud, imminent harm to the Service or the rights, property or safety of Invoice2go, our users or the public as required or permitted by law.
InferencesYou or your agents
Your employer
Our service providers
Third parties
Provide and improve the Services 

Protect Your Account

Prevent fraud or illegal activity 

Conduct our marketing activities

Legal and compliance purposes

Everyday business purposes *
Parent companies, subsidiaries and affiliates, Payment Partners and related integration partners; our payment processors, business partners who offer a service jointly with us, and providers of services for identifying and serving targeted advertisements, content or service fulfillment, or analytic, archival, auditing, accounting, legal, business consulting, banking, payment, delivery, data processing, data analysis, research, investigation, website or other technology services. In addition, we disclosed this information to governmental entities and other third parties  where we had a good faith belief that disclosure of such information was reasonably necessary to: (i) satisfy any law, legal process or governmental request; (ii) enforce our Terms of Service, including investigation of potential violations thereof; or (iii) protect against fraud, imminent harm to the Service or the rights, property or safety of Invoice2go, our users or the public as required or permitted by law.

Category of personal informationCategory of sourceBusiness or commercial purposes for collectionCategories of third parties to which it was disclosed
Records of your orders and other transactions with usOur service providers
Third parties
Protect Your Account

Prevent fraud or illegal activity 

Conduct our marketing activities

Legal and compliance purposes

Everyday business purposes *
Parent companies, subsidiaries and affiliates, Payment Partners and related integration partners; our payment processors, business partners who offer a service jointly with us, and providers of services for identifying and serving targeted advertisements, content or service fulfillment, or analytic, archival, auditing, accounting, legal, business consulting, banking, payment, delivery, data processing, data analysis, research, investigation, website or other technology services. In addition, we disclosed this information to governmental entities and other third parties  where we had a good faith belief that disclosure of such information was reasonably necessary to: (i) satisfy any law, legal process or governmental request; (ii) enforce our Terms of Service, including investigation of potential violations thereof; or (iii) protect against fraud, imminent harm to the Service or the rights, property or safety of Invoice2go, our users or the public as required or permitted by law.

Category of personal informationCategory of sourceBusiness or commercial purposes for collectionCategories of third parties to which it was disclosed
Payment card number(s) and bank account information, including associated billing address(es) and expiration date(s)You or your agents
Your employer
Identity verification

Business ownership and/or authority verification 

Everyday business purposes *
Parent companies, subsidiaries and affiliates, service providers and vendors, Payment Partners and related integration partners; and our payment processors.

Category of personal informationCategory of sourceBusiness or commercial purposes for collectionCategories of third parties to which it was disclosed
Device identifiers and usage informationYou or your agents **
Your employer **

** information is automatically processed upon website visit or app usage
Identity verification
Protect Your Account
Prevent fraud or illegal activity 
Conduct our marketing activities
Legal and compliance purposes
Everyday business purposes *
Parent companies, subsidiaries and affiliates, Payment Partners and related integration partners; our payment processors, business partners who offer a service jointly with us, and providers of services for identifying and serving targeted advertisements, content or service fulfillment, or analytic, archival, auditing, accounting, legal, business consulting, banking, payment, delivery, data processing, data analysis, research, investigation, website or other technology services. In addition, we disclosed this information to governmental entities and other third parties  where we had a good faith belief that disclosure of such information was reasonably necessary to: (i) satisfy any law, legal process or governmental request; (ii) enforce our Terms of Service, including investigation of potential violations thereof; or (iii) protect against fraud, imminent harm to the Service or the rights, property or safety of Invoice2go, our users or the public as required or permitted by law.

Category of personal informationCategory of sourceBusiness or commercial purposes for collectionCategories of third parties to which it was disclosed
InferencesYou or your agents
Your employer
Our service providers
Third parties
Provide and improve the Services 
Protect Your Account
Prevent fraud or illegal activity 
Conduct our marketing activities
Legal and compliance purposes
Everyday business purposes *
Parent companies, subsidiaries and affiliates, Payment Partners and related integration partners; our payment processors, business partners who offer a service jointly with us, and providers of services for identifying and serving targeted advertisements, content or service fulfillment, or analytic, archival, auditing, accounting, legal, business consulting, banking, payment, delivery, data processing, data analysis, research, investigation, website or other technology services. In addition, we disclosed this information to governmental entities and other third parties  where we had a good faith belief that disclosure of such information was reasonably necessary to: (i) satisfy any law, legal process or governmental request; (ii) enforce our Terms of Service, including investigation of potential violations thereof; or (iii) protect against fraud, imminent harm to the Service or the rights, property or safety of Invoice2go, our users or the public as required or permitted by law.

*Everyday business purposes includes, in addition to the business purposes defined by the CCPA:

  • Corporate audit, analysis, and reporting;
  • Protecting the security and integrity of systems, networks, applications and data, including detecting, analyzing, and resolving security threats;
  • Legal and regulatory compliance;
  • Enforcing our contracts; and 
  • Aggregating data.

Your Rights and Choices

To understand all of the rights granted to covered California consumers under the CCPA, please review the California State Attorney General’s CCPA Fact Sheet, available at https://oag.ca.gov/privacy/ccpa.

Exercising Your Rights. Subject to the exceptions and limitations described below, you have the following rights under the CCPA with respect to the personal information that Invoice2go collects about you:

  1. Right to Know. You have the right to request that we give you information about our collection, use, and sharing of your personal information over the prior 12 months. If you want to exercise this Right to Know, you can submit a Request to Know by email to legal@invoice2go.com or by initiating a chat with our Support Team  here. We will confirm receipt of your Request to Know within 10 days. If you do not receive a confirmation of receipt within 10 days, we may not have received your Request to Know and you should re-submit it. We may take up to 90 days to respond to your Request to Know.

    Once we receive your Request to Know and verify your identity, we will disclose to you the following information for the 12 months prior to the date on which we received your Request:

    • The categories of personal information we collected about you.
    • The categories of sources from which we collected your personal information.
    • Our business and commercial purpose(s) for collecting your personal information.
    • The categories of service providers or third parties with whom we share your personal information.
    • The specific pieces of personal information we collected about you, to the extent permitted by law. We can never share, even with you, your Social Security number, government-issued identification number(s), health or medical information, financial account number(s), password, or security questions and answers.


We reserve the right to deny your Request to Know, in whole or in part, if we cannot verify your identity or if responding to your Request would create a substantial security risk. If we deny your Request to Know, we will inform you and will provide the basis of the denial.

  1. Right to Delete. Subject to the exceptions described below, you have the right to request that we delete the personal information that we have collected from you. If you want to exercise this Right to Delete, you can submit a Request to Delete by email to legal@invoice2go.com or by initiating a chat with our Support Team here.  We will confirm receipt of your Request to Delete within 10 days. If you do not receive a confirmation of receipt within 10 days, we may not have received your Request to Delete and you should re-submit it. We may take up to 90 days to respond to your Request to Delete.

    Please note that, under the CCPA, we will not delete personal information that we have collected from you if we need to maintain that personal information in order to:

    • Complete a transaction that you requested, or provide our Service to you;
    • Reasonably maintain our ongoing relationship with you;
    • Perform a contract between Invoice2go and you;
    • Detect security incidents;
    • Protect you, Invoice2go or others against malicious, deceptive, fraudulent or illegal activity, or prosecute those responsible for that activity;
    • Debug to identify and repair errors that impair the functioning of our Service or internal systems;
    • Perform internal uses or operations that are reasonably aligned with your expectations based on our business relationship;
    • Comply with a legal obligation; or
    • Otherwise perform internal uses or operations in a lawful manner compatible with the context in which we collected your personal information, including as needed to protect our legal rights.

Once we receive your Request to Delete and verify your identity, we will delete your personal information from our records, unless one of the exceptions listed above applies. In that case, we will notify you that your Request to Delete is denied, in whole or in part, and we will identify the applicable exception(s).

We may delete your personal information by any of the following means:

  • Permanently and completely erasing the personal information from our systems;
  • De-identifying the personal information so that it cannot reasonably be linked or identified to you; and/or
  • Aggregating the personal information such that individual consumer identities have been removed.


We will specify the means used to delete your personal information in our response to you. Please note that if your personal information is stored on an archived or backup system, we are not required to delete your personal information from that system until the next time we use or access the system.

We reserve the right to deny, in whole or in part, your Request to Delete if we cannot verify your identity. If we deny your Request to Delete, we will inform you and will provide the basis of the denial.

  1. Right to Opt out of Sale of Your Personal Information. If a business sells consumer personal information, the CCPA grants consumers a right to tell a business not to sell (i.e., opt out of the sale of) their personal information. Invoice2go does not sell your personal information.
  2. Right Against Discrimination. We will not discriminate against you for exercising your rights under the CCPA. We will not:
    • Deny you goods or services for exercising your rights;
    • Charge you a different price or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, because you exercised your rights;
    • Provide you a different level or quality of goods or services because you exercised your rights; or
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services as a result of exercising your rights.
  1. Verifying Your Identity. When you submit a Request to Know or a Request to Delete, we must verify your identity. If you are a Invoice2go account holder, we will ask you to verify your identity by logging in to your account. To verify identity, we may ask you for additional information, including by asking you to confirm other personal information you have provided to us. We reserve the right to deny your Request to Know or a Request to Delete if we cannot reasonably verify your identity.
  2. Requests from Authorized Agents. If you have authorized another person to make a Request to Know or a Request to Delete on your behalf, that person must provide to us your written authorization allowing them to make such a request on your behalf.  We reserve the right to deny a Request to Know or a Request to Delete by an authorized agent if we are not reasonably able to confirm proper authorization and/or verify your identity as the requestor.

Contact. If you have any questions or concerns about this California Supplement, you can email us at legal@invoice2go.com or you can contact Invoice2go Customer Support through our customer support portal.