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How to become a certified LGBT-owned business

Are you a business owner who identifies as lesbian, gay, bisexual, or transgender? Consider becoming a Certified LGBT Business Enterprise (LGBTBE) to enjoy exclusive benefits from the National Gay and Lesbian Chamber of Commerce (NGLCC).

Founded in 2002, the NGLCC is the only national non-profit advocacy organization that officially certifies businesses as LGBT-owned. This certification provides exclusive access to 140 corporate partners and 52 local, state, and international affiliate chambers. It also connects you with other LGBTQ+ businesses through mentorships, scholarships, and networking opportunities.

Getting a business off the ground is enormously challenging. Because business owners in the LGBTQ+ community tend to be younger, more economically disadvantaged, and face discrimination – the hurdles to success can be higher.

As part of our mission to create a global and inclusive community at Invoice2go, we want to show our support for business owners in the LGBTQ+ community. We’re proud to highlight the innovations and contributions these professionals bring to the world of small business and empower them with resources to ensure their success. 

Here we’re going to break down LGBT Business Enterprise Certification eligibility, go over the incredible benefits this program offers, and then walk you through the certification process. Let’s dive in:

Who is eligible to become an LGBT business enterprise (LGBTBE)?

Curious if you qualify to become a certified LGBT business owner? According to the NGLCC’s official certification guidelines, you’re eligible if:

  • Your business is at least 51% owned, operated, managed, and controlled by a person or persons who are US citizens or lawful permanent residents and identify as LGBTQ+. 
  • You work independently from any other non-LGBT business enterprise.
  • Your business has been formed as a legal, for-profit entity and is headquartered in the US.

If you identify as trans/non-binary, there are unique resources to support you in getting certified. Click here to learn about NGLCC’s Trans+ Inclusion Task Force or drop a line to transinclusion@nglcc.org.

If you’re a business owner of color looking to get LGBTBE certified, be sure to check out the NGLCC’s Communities of Color Initiative (CoCi), or contact coci@nglcc.org for additional resources.

Why get LGBT certification?

Like other special business certifications – like women-owned and minority-owned businesses – certified LGBT-owned businesses get massive perks. Here are the four biggest:

Get access to valuable corporate and government contracting opportunities

Diversity has become a priority for many organizations and corporations. The NGLCC has a vast network of corporate partners explicitly looking to do business with members of the LGBTQ+ community. As a Certified LGBTBE, you’ll have direct access to corporate representatives and supplier diversity professionals who can help open doors for your business.

The results can be massive. According to Jonathan Lovitz, Vice President of External Affairs at the NGLCC, this program helped drive $200 million in business among 700 LGBTBE members in just one year.

Additionally, if your business is looking to connect with the LGBTQ+ market, certification by a nationally recognized organization can be a valuable part of your marketing and building your business brand.

Take advantage of exclusive NGLCC education, networking opportunities, and other business development tools

Certified LGBTBEs also get access to exclusive programs designed to build your network, find mentors, and get the best business advice. These programs include:

  • Mentorship opportunities with other successful LGBTQ+ business owners.
  • Monthly educational webinars with other Certified LGBTBEs.
  • A scholarship opportunity at Tuck’s School of Business Executive Education.
  • Business discounts from LGBT-owned and allied partners.
  • Invitations to closed networking opportunities and national supplier events.

Boost revenue and increase your chances of long-term success

LGBT-owned firms may be small in number, but they bring in considerable revenue. A 2015 report from Fortune cited that certified LGBT-owned businesses bring in an average of $2.5 million in revenue a year – around triple the average revenue of other small businesses. How would your business change if you were bringing in more?

Also, research shows that about 50% of start-ups don’t last four years. However, on average, certified LGBTBEs have been around for twelve years – many more than two decades. This certification can be a significant asset to the health and longevity of your business.

Be a role model for aspiring LGBTQ+ entrepreneurs and empower the lgbt business community

LGBT business owners currently make up only a tiny percent of small businesses. Also, while social acceptance of the LGBTQ+ community is growing, only around 4.5% of American adults openly identify as gay, lesbian, bisexual, or transgender. 

While some LGBT business owners may be reluctant to publicly disclose their sexual orientation, visibility is crucial for empowering any minority or disadvantaged demographic. By publicly joining this network of other LGBTQ+ entrepreneurs, you can contribute to changing attitudes and set a positive example for other LGBTQ+ individuals hoping to start a business.

How to receive LGBTBE certification

Curious about how the process of getting LGBTBE certification works. Here are the steps you need to take and what you can expect along the way.

Create your business profile

Typically the process of certification takes 60-90 days. However, some businesses report getting certified in only a month.

To get started, create a business profile on my.nglcc.org and submit supporting documentation to verify eligibility for certification. 

To set up your profile, you need to share the following information: 

  • Your business name
  • Contact info
  • Details about how you and any co-owners identify 
  • Federal tax id 
  • Number of full-time employees
  • Gross annual income 
  • Social media accounts
  • Three references to help verify your information

Additionally, you’ll want to add a few tags to clarify your industry and what services you offer so that you’re easily searchable in the database. You can find these under the NAIC Codes and UNSPSC Codes section of your business profile.

Add additional documentation

Next, you’ll have to show proof that you’re a US citizen or legal permanent resident. This could be in the form of a passport, birth certificate, or green card. Scan and upload copies to your dashboard.

Also, you’ll have to validate your status as an LGBTQ+ business owner. This may feel a little strange, but it’s an essential step that can be completed in many ways. Here are some documents that work:

  • Certified copy of a marriage license, domestic partnership registration, or civil union certificate
  • Proof of joint property ownership
  • Proof of domestic partnership health insurance
  • Apartment lease with a partner listed
  • Two personal references attesting to your LGBTQ+ status
  • Documentation of petition for hospital visitation rights

There are many more options. Check out the complete list here.

The documents you need to complete at this point vary based on if you’re a sole proprietor, partnership, corporation, or limited liability company. Check them out here.

Once you’ve completed all the information, you’ll need to pay a fee of $400. You can do this directly through the dashboard. Once you’ve paid, submit everything for the NGLCC to review!

Set up a site visit

Next, an NGLCC representative will schedule a 30-minute interview at your place of business to verify your info and better understand how being a certified LGBT business enterprise will support your long-term goals. If you work from home, you can schedule this meeting at a public place like a coffee shop.

The site visit questions tend to be straightforward. For example: Why did you start your business? What is a typical day like on the job? 

Once your interview is complete, the NGLCC will finish their review of your application and give you a decision shortly after. When your application is approved, you’ll then get an invite to participate in an orientation webinar where they’ll go over the benefits of certification and how to use them to the fullest. 

We hope you find these tips helpful. It’s our mission to support all small business business owners in getting the success they deserve. For more details about the certification process, you can check out the NGLCC’s Standards & Procedures guide here.


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