admin | Once you finish a job, Invoice2go makes it easy to send a nice, professional invoice. What isn’t so easy is following up on an unpaid invoice. You take time out of an already busy day to send an email, pick up the phone, or fire off a text. You might even decide to just wait until the next time you see that customer.
Following up doesn’t have to be a chore. We’ve added a new Payment Reminders feature that lets you send customers friendly, automatic email reminders that help you get paid on time.
How it works
When you turn on reminders you have several options. Toggle on and off when you’d like reminders to be sent, including before, the day of, or up to 7 days after the due date. Set up automatic payment reminders for all the invoices you send or add reminders for individual invoices.
Whichever way you choose, Payment Reminders is smart enough to adjust if you change the due date or if the invoice has been paid.
Once you start using Payment Reminders, you’ll find that it:
- Takes the work (and pain) out of following up: Instead of calling, texting or emailing customers about unpaid invoices, let Invoice2go send friendly reminders for you.
- It’s one less thing to think about: You’ve got enough things on your mind. Let Invoice2go remember to follow up for you.
- Lets you spend more time on what matters: Run your business, prepare for that next job or enjoy your nights and weekends.
The Payment Reminders feature is now available to all business owners with a Pro, Enterprise or Unlimited subscription. To get started, make sure you have the latest app update from the App Store or Google Play Store.
For more details on using this feature, visit our Help Center.
hi. i really appreciate you introducing new features, but i say i would be mere happy if u get your old one work first. ever since i both the start up and then payed more for advanced version of invoice 2 go i am having still he same problem.
invoices, estimates sent to customer email are sometimes delivered sometimes not. if never delivered then i wont be counting on it but sometimes it happen. and thats the problem. please make sure they will always be delivered.
thats on. the other thing with invoice2go. pc and mobile app dont show the same figures . so annoying. when you out there and want to go trough the details u just did on pc evening day before and when u open the app nothing there or different numbers.
can you please do something about it.
mean before you start introducing more new features
Regards.
Lubos
Hi Lubos, thanks for leaving this feedback. Have you worked with anyone from our support team yet on these issues? We’d love to help you get to the bottom of any issues you’ve been having with the app. Please get in touch with support by visiting support.2go.com. We are sorry for any frustration caused.
This new featured is awesome and appreciate for it but Lubos is right. sometimes the invoices are not delivered and this cause a lot of problems for us as a company. Will be nice if you can get the invoice 2 go moves and work soft and well because the general idea of the system is really good and worthy every penny but when get on the Lubos point have a lot more to improve.
Thank you guys for your effort to make this system work as suppose to be.
I’m sure you guys going to get there.
Have a great day
Hi Adriano, thanks for your feedback too. We agree, we have some work to do to get things perfect, but rest assured our team is always working hard on improvements! Glad you like the new feature, and if there is anything we can help you with, please get in touch with our team at support.2go.com.
Awesome new feature. Now we just need a separate area/folder we can move our accepted quotes so we can keep track of them ? Thanks, Ryan
Hi Ryan, thanks for your feedback. We’ll pass this suggestion on to our team!
One thing I really see necessary is the ability to post payment for multiple invoices from a client on just 1 transaction. How many times do you invoice a client of yours. In my case I invoice a client like 4 times a month. When I finally get a check from them for those 4 invoices, I have to enter payment individually rather than entering 1 payment for all 4 invoices. That would save alotnof time.
Hi Feizal, we’re always looking for the best ways to save our customers time, so this is good feedback. We may not have the perfect solution, but we may be able to help you streamline things a bit. Feel free to reach out to us at support.2go.com anytime and we’ll make suggestions to help you in your day to day.
How do I get a copy of the reminder? I want to be able to know when you sent the reminder
Hi Kelvin, great question. We actually don’t send the reminder without you knowing. We prompt you to send it so you always know what’s been sent and what has not. Give it a try and let us know what you think. We always welcome and appreciate your feedback. If you need anything, our support team can be reached by visiting support.2go.com.
Appreciate for your hardworking.