Essential tips and strategies keep your business running smoothly – even during slow times
Cash flow is the foundation of your construction, home maintenance, or outdoor services business. When positive, you can get the job done – you’re a master of your craft, and you take pride in your work. When cash is short though, it can be challenging to operate – and headaches are inevitable.
Also, since 60 per cent of small businesses go-under within three years, you’ll want to know what you can do to protect yourself.
A few core money management skills can go a long way here. At first glance, they may seem daunting; however, since business has recently slowed for many, now is the perfect opportunity to learn new skills that can have an enormous impact on your company for years to come.
This straightforward guide will help you take steps to keep your business rolling. Each of these five tips will include the foundational steps you need to get started, as well as some more advanced cash flow strategies. Taking action on even one of these can lead to a big win for you, especially over the long-term.
Here we go!
1. Create an official budget
Let’s be honest: the first thing that happens anytime someone mentions a budget is people’s eyes begin to glaze over.
It’s one of those things we know in the back of our mind that we should probably do – but it’s easy to put off. Also, chances are you started your own business because you wanted more freedom. You want to be out working, not in front of a computer looking at spreadsheets.
But, it doesn’t have to be a painful process. Budgets have significant benefits and don’t require a ton of time to do right — especially if you have the right tools for the job. They’ll give you a measuring stick to evaluate challenges, help you work towards your goals, and assess your business’s overall performance more accurately.
Since one in seven small business owners have been left unable to pay employees or invoices because of cash flow issues, knowing exactly how much money is coming in and out can help you have more peace of mind.
Here’s how to get started:
Step 1 – Set up a separate business bank account. Already have one? Great! If not, it’s an excellent idea because keeping personal and business accounts separate can help you avoid confusion, especially as your business grows.
Step 2 – Get started with a balance sheet. This is the backbone of your company’s finances. It will give you a snapshot of your resources and help you keep track of your cash flow projection.
Remember: you don’t need to be a finance wiz to manage this – so don’t let it intimidate you. Start Up Donut has some great resources to help you get started. If you’re an Invoice2go subscriber, the Invoice2go app also has features that help you track your expenses and generate monthly reports.
Whatever method you choose, once you enter all your financial information, you’ll be able to better account for any employee and supply costs. It also can enable you to track assets (equipment you own and use on the job), liabilities (money you might owe), and equity (assets minus liabilities).
Now you’ve opened the door to see where your company can save money. You know the current state of your cash flow, and you can project how much you will have in the future.
Step 3 – Use a cost-benefit analysis when making important decisions. After your budget is in order, you have another powerful tool to aid your decision making. A cost-benefit analysis empowers you to quickly and more clearly weigh up the financial strengths and weaknesses of the business choices you plan to make.
It’s simple to use. Add the number of pounds in projected benefits and costs over a specific period, then subtract costs from benefits to determine if the choice will add value. You can also add items not directly related to money, like morale or stress reduction.
For example, let’s say you’re unsure whether to hire a full-time employee or an independent contractor. You could crunch the numbers and compare the added costs of insurance and employee benefits to your projected leap in productivity, revenue, and job satisfaction. Whatever you choose, you’ll have more confidence that you’ve chosen wisely.
2. Require an upfront deposit for ALL your projects — with no exceptions!
Requesting a deposit before you begin work is another excellent way to generate consistent cash flow for your construction, home maintenance, or outdoor services business. Whether you’re working a small, one-off job or remodelling an entire house, it formalises your commitment with your client, protects you from unexpected out-of-pocket expenses, and keeps cash flow positive.
There’s nothing worse than landing a big project, investing large amounts of your time and money, and then running out of cash before you can submit the invoice. Also, some jobs require specialised equipment. The frustration of being stuck at a job site waiting for the scissor lift or generator to arrive only builds when you need to reach into your pocket to cover those costs.
Requesting a deposit can be uncomfortable at first, but clients will respect your professionalism. Here’s how to do it:
Provide a total-cost estimate upfront
This is essential. You can then structure your deposit and specific payment schedule around it. We’ll get into more detail about setting payment schedules in a few paragraphs. For now, let’s focus on how to make sure your estimates are accurate.
Both overestimating and underestimating costs can lead to cash flow problems – so strive for accuracy. Many tools can help you here. For example, if you use Invoice2go’s app, there is a feature that lets you easily enter information as you do your onsite walk-through with your client.
Then, you can then immediately compile an accurate estimate in your truck before you even leave the site. This has an added bonus of helping you win more jobs since speed and professionalism go a long way when it comes to first impressions.
Digitally request a deposit based on your estimate
Typically, the larger the project is, the bigger the deposit should be. However, you can work with your client to reach an agreement that works for both of you. Ideally, create a win-win where the customer doesn’t feel hesitant, and you have enough to cover your expenses.
Again, many small business tools can help you here. Our app can also help you to instantly request a deposit based on your approved estimate from your smartphone.
3. Outline clear payment expectations in your contract and make payments convenient for clients
Before you get to work, make sure your clients have reviewed and signed your contract. Here’s where you need to include clear information about payment expectations. Set clear payment terms like 15 or 30 days from the invoice date, and share exactly how to pay.
Pro tip: Accepting mobile and digital payments can positively affect your cash flow. They make it easier for clients to make payments, help you get paid faster, and make tax filing less of a headache. Also, if a client is running late with a payment, it’s easier for them to meet the deadline if they can pay online.
Always send your invoices — and payment reminders — promptly
If you’re busy running a small company, the last thing you want to do after a long week is to manage a bunch of paperwork. Sending your invoice immediately upon the job’s completion is the easiest way to get paid fast — and in the event that your client is dragging their heels with payment, prompt payment reminders can make all the difference in managing your cash flow.
The good news here is that you can automate your invoices and payment reminders through an app like ours. Make sure to set this up, so you can spend more time doing the work you love, and less time at a desk.
Offer incentives that encourage customers to pay on time
In addition to making sure clients receive invoices quickly, consider incentives. Some construction, outdoor services, or home maintenance companies offer a small discount if the client pays before the invoice is due. If you decide this could be useful for your business, just make sure it’s noted clearly on the invoice. Alternatively, you could charge interest or a small fee for customers that miss deadlines.
Process any change orders ASAP
Chances are that change orders are frequent in your line of work, and they happen for a variety of reasons. Sometimes a project will need more time, or the work will be more extensive than predicted. Occasionally poor weather makes it impossible to work.
Regardless, processing changes immediately ensures you get any additional money quickly and keeps your cash flow in the black.
Maintain positive communication and build long-term relationships
Hopefully, you’ll always have great clients that pay you on time and in full. But what do you do if that’s not the case?
Whilst friendly automated reminders can usually do the trick, if you need to talk to a client personally, be sure to keep a calm, professional attitude. Let the client know their options based on your contract. Always keep it professional.
4. Build up your emergency fund
Especially during tough economic times, it can seem crazy to talk about saving money. Even when times are good, many can find it hard to stash extra cash.
Whilst saving money is often easier said than done, adding an emergency cash reserve will help to ensure you have enough to stay afloat should you hit a rough patch.
Small businesses are advised to keep three to six months’ worth of expenses in the bank. So if your business expenses are £2,000 per month, work towards saving £6,000 to £12,000 for your emergency fund.
However, if having up to six months worth of expenses sounds impossible for you – don’t worry. Even having one months worth can save you from stress down the road. You can always start small now and then add to your savings as you go. You’ll be thankful later when a large, unexpected expense comes up and you don’t have to take on debt.
Automate your savings
With all the work you need to get done, you don’t want to have the additional task of managing your bank account each month. We recommend setting up automatic transfers so you can just keep on working while your funds grow. Some banks even give you the option of having small amounts taken out of every transaction you make and depositing them into your savings.
Remember, starting small is better than not starting at all. Even a savings of 5% of each check you earn, or a small deposit with each transaction, begins to grow over time.
Save more during peak times
You know how difficult it can be to do work during cold, rainy months. Chances are business will be stronger during spring and summer. If possible, save more during this time, so that you can relax and enjoy the slower parts of the year. This habit can help you stay on track for year-round financial stability.
5. Negotiate with suppliers and spread out costs when possible
Don’t shy away from negotiations with your suppliers. Remember that they want your business and are often willing to work with you. If you’re able to lower supply costs – boom – you’ll free up some cash.
Steep costs often come with the materials and equipment you need to get the job done. Before making big purchases, talk to several suppliers and compare offers. Asking for flexible payment options can work to spread out your costs and keep your cash flow positive.
Although you need supplies and equipment all year, some months are busier than others. Consider negotiating a contract that allows you to pay more during busy months, and scale back payments when business is slower.
Becoming more effective with money management can help you discover ways to optimise cash flow and maintain a strong company. Also, as you streamline your business processes, you will likely have more bandwidth to expand your workload. The more customers you’re able to take on and keep happy, the more money you will see coming in. Ultimately, you’ll spend more time doing the work you love and less time dealing with paperwork and headaches.
Congratulations! You’ve just taken some of the most important steps to boost cash flow and build a stronger business. Even if now is a slow time for your company, you’re taking steps towards a better future. Keep it up!