For some, living in Hawaii is the ultimate dream. For Kit Blackwelder, it was two and half years of non-stop work. “The only part of me that was tan was my forearms because I worked so much.” After 20 years in construction, he knew he had to make a change.
When he returned to his hometown of Bend, Oregon, Blackwelder knew his days of physical labor were numbered. After putting some thought into his new direction, he decided to get his Oregon contractor’s license. While he no longer intended on doing any physical building, he wanted to share his extensive construction knowledge with others. He also obtained a license as a residential home inspector.
His new direction meant he had to bill under his own license for the first time. When a customer asked, “Hey, are you going to bill us?” Blackwelder realized he had no idea what to do.
In choosing his invoicing software, Blackwelder had one rule: it had to be something he planned on using for the long term; he didn’t want to switch software mid-game. Invoice2go had 90% of what he wanted, but the remaining ten percent was crucial: payments. Blackwelder wanted his customers to be able to pay him using a debit or a credit card.
When Invoice2go added payments, Blackwelder considered it a win. “I spend so much less time chasing down invoices or calling again for checks when they’re not in the mail.” He estimates that 80% of his customers now pay via credit card.
From customizing his product lists and prices to tracking past invoices, Blackwelder now runs his solo business on the go using his iPhone. His process is seamless. “When I have a referral for a job from a realtor, I reach out and touch base with the client to talk to them and find out if they’ll be there. I let them know I’ll send them two emails (the contract, then the invoice) – for every client that I have, we go through the same deal.”
As for the ability to accept online payments, he says “I spend less time of my day chasing down money. You have to follow the 80/20 rule; what’s diminishing returns, what’s not? My business bills one hundred dollars an hour. If I spend an hour chasing down bills, I won’t make the money back. Even if there’s a bit of a lag, it’s OK. I know it’s secure and I know it’s happening.”